Ranges |
|
Against the ranges you can track the KPI, you can specify ranges either as a percentage or as an integer or duration (second or minute or hour or day or week or month or year). For each range, you specify the lower limit and the upper limit.
If you define your KPI as Average time to approve an order for the last 30 days and your target as 2 days, set several ranges as follows:
Name |
Lower Limit |
Upper Limit |
|---|---|---|
Excellent |
0 |
1 |
Good |
1 |
2 |
Fair |
2 |
3 |
Poor |
3 |
5 |
Note: You can have lower limit of the first range and upper limit of the last range as unbounded (you can leave the lower limit of the first range and the upper limit of the last range empty - the boundaries for these are filled at runtime accordingly).
For each set of ranges, you can specify a name.